A fairly common thing we hear from photographers is: “My clients just don’t want printed products.” But here’s the truth — more often than not, it’s not that they don’t want them. It’s that they’ve never been shown the value of them. They’re used to digital galleries. They expect USBs. That’s what the industry has trained them to expect. But just because it’s all they know, it doesn’t mean that’s all they want. Ian tells the story of being in a seminar with a number of very wealthy Americans. When he tried To View More >>

Talk about wedding envy! The Queensberry team are practically swooning over Helen and Michael's gorgeous album by Ellie Gillard. Every detail of the day is highlighted beautifully, and given the attention it deserves.   Helen & Mikey (as he’s known to Helen) got married at Trinity Buoy Wharf  in the Docklands. It's one of Ellie's favourite venues in London, both urban and epic. Treated to one of the first hot days of 2016, the wedding party, and Ellie, cruised down the Thames to the reception, drinking prosecco on an ever-so-slightly 70s party boat, before feasting, To View More >>

Since launching Workspace we've had a lot of requests for an affiliate program, so we're pleased to announce it's finally here! We sell our books and albums around the world. We have customers in countries we’ve never visited, who speak languages we don’t understand. It's no wonder that just like you we depend on the good will and recommendations of our existing customers to generate new business. Our new affiliate program enables you to earn commissions by recommending our products and services to your friends and colleagues. It's a way to encourage our supporters to promote us, and to repay To View More >>

Have you seen the movie Hitchcock yet? Even without hobbits, elves and superheroes it's very entertaining. Alfred Hitchcock and his wife Alma were a family business, as many people reading this probably are, and it's interesting to watch the movie through that lens... 1. The movie focuses on the making of Psycho. No one else believed in the project, so they mortgaged their house to make it. Sound familiar? 2. They worked best when they worked together. He was the famous one but Alma was clearly important to his success. 3. They made Psycho come alive in the editing room by arguing about the little To View More >>

No-one likes piracy, so how can you stop people stealing your digital images? There is only one sure method: Store your data on a computer in a secure office - and don't connect it to the internet. I'm not kidding. I was speaking to a commercial lawyer friend who deals with multi-million dollar litigation, and if his stuff is super-confidential, that's exactly what he does. Recently we had an irate client complain that some of her images had been pirated from Workspace, and ask how we could let that happen. She explained how it was done (I'm not going to tell you) and she was quite right. Within To View More >>

The Image College in association with Queensberry, is bringing Johannes van Kan to Australia for a brief visit in August/September to present one day seminars in Brisbane, Sydney and Melbourne. The heart and soul of the high end wedding album Winner of the 2010 WPPI Album of the Year, and multiple winner of the NZIPP Iris Awards Wedding Album of the Year, Johannes van Kan is one of an elite group of world class photographers creating profoundly beautiful albums for his wedding clients. In this event Johannes will take you on a journey beginning with: - Why he does what he does - The thought processes To View More >>

Marcus Bell is one of our long time friends, like when PJ Retro was the new big thing. When he's not busy running (the highly acclaimed and successful) Studio Impressions he's speaking at seminars and conferences. Marcus is running seminars in late February around Australia and New Zealand. A visit to one of the seminars will be well worth it, as Marcus will be "Sharing his knowledge and secrets from the last ten years, including The art of capturing emotive award winning Images, fine art printing, photoshop techniques and workflow. Creating images and products that sell themselves, plus much more..." To View More >>

I have two daughters at school. The youngest did well at the end of year prize giving and the older one threw a wobbly over it. She got nothing. I told her she couldn't blame anyone but herself as she is happy with just getting by. I suggested this to her: You have ten girls lined up in a row, nine are wearing black dresses and one is wearing red. Which one will be noticed? The girl in red, she says. Why? Because she's wearing a different coloured dress. Yes, she stands out from the crowd. She's made a conscious effort to do this (or her black dress is in the wash!) Anyway my point is, if you To View More >>

Thank you to everyone who took part in our Workspace survey and provided insightful comments - some of you went to a lot of trouble over your answers. The development team are only human, so they especially liked your answers to this question: What does Workspace do best? The answer: album proofing, integration with Photojunction, and the sheer number of services it provides in one location. People also liked the "look" of the site and our customer service. It's clear that many people tend to use just one or two of the features (eg album ordering or the shopping cart). If that sounds like you, To View More >>

In business there's one thing we need to focus on constantly – our customers and their experience. It's not what I think (the business owner) but what you think (the customer). At the cafe where I got this cup of tea, the marshmallow on the saucer suggests that somebody was trying to give me a little something extra, and a good experience. But my primary desire is to have a great cup of tea. Glance around your average cafe and there's a very expensive machine to make awesome coffee. Organic, fair trade, freshly roasted beans. A barrista who's been taught how to add delight to the coffee experience. To View More >>